Responsible Gaming

Responsible Gambling with top22

Entertainment and safety should go hand in hand. top22 provides tools and guidance so players can stay in control.

Open to players aged 21 and above only
Our Commitment

Building a Safe Gambling Environment

We believe that playing on top22 should be a fun form of entertainment. Since there is a real risk of losing money, we firmly support the principle that you should only play within a budget you can afford. This page clearly explains the tools and policies we have put in place so players can stay in control.

Our platform is for players aged 21 and above only. If for any reason you feel that gambling is leading you toward financial hardship, you can use our responsible gambling tools right away and reach our support team 24/7. We are open about the fact that gambling always carries the risk of loss and is not a way to earn income.

Key Policies

Ways to Protect Players

Deposit Limits

You can set a daily, weekly, or monthly deposit limit that fits your budget. When you adjust the limit, a cooling-off period keeps it in place for a set time, helping you make more considered decisions.

Time Limits

You can set in advance how long each gaming session will last. When the time is up, a reminder appears prompting you to stop playing. Being mindful of your playing time is a healthy gambling habit.

Self-Exclusion

If you want to take a break from gambling for one day to three months or longer, you can submit a Self-Exclusion request. During that period your account cannot be accessed and you cannot play. Contact us via 24/7 live chat to get this arranged.

Mental Wellbeing

Avoid gambling when you are anxious, angry, or tired. Play only for entertainment and only when you are in a good state of mind — especially avoid chasing losses.

Checking Your Gambling History

You can review your gaming history anytime in your top22 account. See exactly how much you've spent over any period and take an honest look at your own budget.

24/7 Support Team

If you run into any issue with your gaming at any time, contact us via Burmese live chat. Our team is ready to help you right away in Burmese.

Please Note

Problem Gambling Signs

Gaming can stop being entertainment and turn into a habit you can't control. If you notice any of the signs below, use our responsible gaming tools and contact us right away.

  • A growing urge to keep playing in order to win back money you've lost
  • Neglecting family, work or school because of gaming
  • Feeling sad, unwell or stressed about money because of gaming
  • Feeling like you are borrowing money just to keep playing
  • Trying many times to stop gaming but not succeeding
  • Hiding or lying to family and close ones about your gaming
Self-Control

Self-Control Tools Available at top22

Deposit Limit

You can set a daily / weekly / monthly deposit limit. Lowering the limit takes effect immediately; raising it is delayed by 24 hours.

Play Time Limit

Set a maximum session length in advance. When the time is up, the platform will notify you and ask you to stop playing.

Time-Out

If you want to take a short break from gaming — anywhere from 24 hours to 6 weeks — choose Time-Out. During that period you won't be able to deposit or play any games.

Self-Exclusion (Long-Term)

If you need protection for 3 months, 6 months or more than a year, you can request Self-Exclusion. Your account cannot be reopened during that period. Request it via live chat.

Need Help Using These Tools?

If you need assistance using any of the limit tools, contact top22 immediately via 24/7 live chat. Email: [email protected]

Age Protection

Under 21 Not Allowed

The top22 platform is for players aged 21 and above only. When opening an account you must provide accurate details matching your ID or registered contact name, and verification checks may be carried out.

If parents or guardians suspect a child is accessing this platform, they can contact us via live chat to discuss it. We strongly recommend setting a security PIN on computers and mobile devices and using parental controls to prevent children from viewing content that is not suitable for them.

If we become aware that any child or underage person is playing, we will close that account immediately and take further action.

Healthy Gaming

Useful Tips for Safe Gaming

Set a Budget in Advance

Decide on a maximum amount you're willing to lose before you start playing, and stop when that amount is gone.

Play for Fun

Set the expectation that gaming is a form of entertainment and avoid treating it as a way to earn money.

Take Regular Breaks

Don't play for hours on end. Take regular breaks and spend time on other interests too.

Don't Chase Losses

Continuing to play to win back what you've lost can lead to even bigger losses. Accept that losing is a normal part of gaming.

Don't Play Under the Influence

Playing while drinking alcohol or using substances can lead to poor decisions and higher costs.

Be Open with Family

Talking openly with family about how much you spend on gaming can help prevent problems before they start.

Get Help

Ways to reach us if you have a gambling problem

If you feel gambling is becoming a problem, you don't have to face it alone. The top22 support team is always ready to help at any time.

Burmese Live Chat

24/7 live chat in Burmese. Whether you want to request a limit, fill out a Self-Exclusion form, or need help with anything related to gambling, we can assist you right away.

Email contact

Along with 24/7 live chat, you can also reach us by email. For anything related to stopping gambling activity or setting limits, send us a message at [email protected].

Play responsibly and
enjoy top22

Set your safety tools and become a responsible player. You can browse our games, FAQ, or visit our main page.

FAQs

Questions about responsible gambling

Log in to your top22 account and go to Account Settings. From there you can set a daily, weekly, or monthly deposit limit. If you want to increase the limit, the change takes effect after 24 hours. If you want to lower it, it takes effect immediately. Contact us via live chat if you need further help.

Once the Self-Exclusion period ends, contact us via live chat to request reopening. Early reopening before the period ends is not allowed — this is to protect players effectively. If you want to extend the period, that can also be arranged through live chat.

If gambling is causing financial problems, affecting your family or work, or you feel the urge to keep playing even when you want to stop — these are signs of problem gambling. Use Time-Out or Self-Exclusion right away and contact top22 live chat.

top22 strictly prevents players under 21 from accessing the platform. ID verification may be carried out during registration, and if a player is found to be underage, their account will be closed and they will not be able to play.

Time-Out is a short break of 24 hours to 6 weeks, after which the account can be reopened. Self-Exclusion is a longer, stricter measure (3 months to 1 year or more), and to reopen the account you must wait until the period ends and then contact us. If the problem is more serious, choose Self-Exclusion.

top22 support is available in Burmese 24/7 via live chat and email ([email protected]). Knowledgeable staff are always ready to help in Burmese at any time.