top22 Privacy Policy

Q: How do I file a privacy complaint?

First, contact support@top22.bet and explain the issue. We are also available 24/7 via Burmese Live Chat. We will resolve what we can on our end, and if you are not satisfied, we will guide you on further steps you can take.

Your personal data is kept safe and secure at top22. This policy clearly explains how data is collected, how it is used, and what your rights are.

Last updated: 30 October 2026

Introduction

1. About This Policy

top22 is a trusted online platform for players in Myanmar. We take your personal data seriously, which is why we have put together this Privacy Policy ("Policy"). By reading this page, you are considered a user ("player" or "user") of the top22 website (https://top22.bet).

The information in this Policy explains in detail what data is collected when you use the top22 platform, how it is used, and how it is protected. By continuing to use our services, you agree to the terms set out in this Policy.

Data Collection

2. Information We Collect

2.1 Information You Provide

When you register an account at top22 and use our services, we will receive the following information—

Full name
Date of birth (for age verification)
Phone number and email address
Player account ID and password
Payment details (KBZPay, Wave Money, AYA Pay, CB Pay, bank transfer)
Any other information you send to us directly

2.2 Automatically Collected Data

When you use the platform, technical data is also collected automatically—

IP address and browser type
Device information (phone/computer model)
Login time and session duration
Gaming history (games played, bet amounts)
Deposit/withdrawal frequency and amounts
Cookies and tracking pixel data

2.3 Data Received from Third Parties

We may also receive necessary information from your payment providers (e.g. KBZPay) and KYC (Know Your Customer) verification tools. That data will be handled in accordance with this Policy.

Data Usage

3. How We Use Your Data

We use the personal information we collect only for the following purposes—

Creating, verifying and managing accounts
Processing deposits and withdrawals
Providing betting and gaming services
Account security and fraud prevention
Handling responsible gaming matters (including 21+ verification)
Running analytics to improve our services
Sending legally required notifications
Providing 24/7 Burmese Live Chat support

We will never use your data for any purpose not listed here. We also do not sell your data to third parties for advertising purposes.

4. Cookies and Tracking Technology

When you visit the top22 website, we use cookies and similar technologies. A cookie is a small file stored in your browser that helps improve your experience on the platform.

Types of Cookies We Use

Essential Cookies: Cookies that are strictly necessary for the website to function — for example, session management and security
Functional Cookies: Used to remember your language preference and settings
Analytics Cookies: Used to understand website activity and improve our services

You can disable cookies through your browser settings, but some features of the website may then be limited.

Data Sharing

5. When We Share Your Data

We may share your personal information with third parties only in the following situations—

Payment service providers: Only the data required to process transactions with KBZPay, Wave Money, AYA Pay, CB Pay and bank transfers is sent, and this is handled in accordance with their policies
IT service providers: Companies that maintain our platform — they are bound by data protection agreements
Legal requests: We may provide required data when formally requested by a legal authority
Fraud prevention: This may arise in the course of actions taken to protect the platform and its users

We will never sell your personal information to advertising companies.

Data Protection

6. Our Data Security Measures

top22 applies strict technical and organisational safeguards to protect your personal information—

SSL (Secure Socket Layer) encryption — all data transfers are encrypted
Firewall and access control systems are in place
The database is secured and staff access is restricted by permission level
A security system monitors for suspicious activity
Staff are trained on handling personal information

However, no organisation can guarantee that data transfers over the internet are 100% secure. We commit to protecting your data using every reasonable measure available to us.

Data Retention

7. How Long We Retain Your Data

We retain your personal information for the following periods—

Personal information is retained for as long as your account is active
After account closure, data is kept for the period required by law
Payment records are kept for the period required by financial regulations
Once the retention period ends, your data will be permanently deleted

Your Rights

8. Your Rights Regarding Your Personal Data

Every top22 player has the following rights regarding their data—

Right to Access

You can request to view the data we hold about you. Contact us at [email protected] with your account verification to make a request.

Right to Correction

If any of your personal information is incorrect, you can request a correction via 24/7 Live Chat or [email protected].

Right to Deletion

You may request deletion of your personal data unless legal obligations require us to retain it. Note that there may be restrictions on deleting payment records and data required by law.

Right to Portability

You can receive your data in a readable format — to make this request, contact us at [email protected].

Right to Object

You have the right to object to data processing that is not strictly necessary to provide the service. However, doing so may limit your access to certain services.

Age Restrictions

9. 21+ Restriction and Age Verification

top22 services are for individuals aged 21 and above only. Only those who meet the age of 21 will be allowed to open an account, and date of birth data along with a KYC verification process will be used to confirm this.

We never store data from underage individuals. If such data is detected, it will be deleted immediately.

Amendments

10. About Policy Amendments

We may update this policy as needed. For significant changes, we will notify you upon login or via a notification. Continued use of the service after any update means you accept the revised policy.

The "Last Updated" date at the top of this page is always shown, so you can check whether any changes have been made.

11. Ways to Contact Us

If you have questions about this policy, wish to request access to your data, or want to take action on any privacy matter, you can contact the top22 support team —

Email: [email protected]
24/7 Live Chat: Available through the chat widget on the website

We operate in Myanmar language, so you can get straightforward answers to your questions without any translation barrier.

FAQ

What You Should Know About Personal Data Protection

Data is collected only to open accounts, process payments, protect account security, and ensure fair play. It will never be shared with third parties for advertising purposes.

Only payment providers such as KBZPay, Wave Money, AYA Pay, and CB Pay, and IT service providers who maintain the platform, receive your data. All of them have signed data protection agreements.

Your data can be deleted unless legal obligations prevent it. There may be restrictions on deleting data that must be kept by law, such as payment records. You can request deletion by contacting [email protected].

If essential cookies are turned off, key functions such as login and deposits/withdrawals may not work correctly. The website can still be used only if second- and third-party cookies are turned off.

First, contact [email protected] and explain the issue. We are also available 24/7 via Burmese Live Chat. We will resolve what we can on our end, and if you are not satisfied, we will guide you on further steps you can take.

SSL encryption (HTTPS), firewall protection, and access controls are all in place. The database is secured and staff access is limited. A monitoring system is also in place to detect suspicious activity in real time.

For major changes, a notification will appear when you log in to your account. The "Last updated" date at the top of this page is also updated, so check back regularly.